Returns and Shipping Rates
Sarah Maguire’s Cottage Scents & Gifts only sells/makes top quality, handmade Irish Incense and gifts. We trust that you will be satisfied with your purchase. However, in the rare event that you are not satisfied, just return the products in their original packaging, postage-paid, within 14 days, and we will be happy to refund you the purchase price. Returns should be mailed to:
Sarah Maguire's Cottage Scents & Gifts
211 Greenwood Avenue, STE 160
Bethel, CT 06801
*Shipping charges are not refundable.
*Please direct all questions regarding refunds to our Customer Care Team via our "Contact Us" page or call 1-888-522-5506 during business hours.
For Residents of the Continental USA:
Shipping is calculated by the USPS (United States Postal Service) using weights of products and zip code zones.
For International Destinations
Flat standard rate of $25.00 plus $5.00 per cart item
**Rates may change up or down depending on your exact location. All necessary changes to shipping charges will be emailed to you before your items have shipped. You are solely responsible for any taxes, fees, or duties assessed by your country upon arrival in customs.
What information do we collect?
We collect information from you during the registration and ordering processes. We use this information to fulfill your order, to customize your experience, to improve our website through your feedback, and to improve customer service.
How do we use this information?
We use this information to process transactions, send emails, and to send our newsletter to those that have signed up to receive it. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason, without your consent, other than the express purpose of delivering the purchased products requested by you, our customer. The email address you provided during the ordering and checkout processes may be used to send you information and updates pertaining to your order or for sending occasional company news, updates, related product information, etc. You can opt out of receiving these emails at any time by sending an email entitled “Opt Out” to firstname.lastname@example.org.
Do we disclose information to outside parties?
We do not sell, trade, exchange, or disclose your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you as long as they agree to keep your information confidential. We may disclose your information when we believe release is appropriate to comply with the law, protect ours or others' privacy, rights, or safety, or to enforce our site policies.
Wholesale Return Policy
*As each sale is made to order to your specifications, we do not accept returns of wholesale items.
*All orders must be inspected upon receipt. If, in the unlikely event an item is damaged, you must contact us immediately to arrange for a replacement or refund. Returns of damaged goods will only be accepted if you contact us within 24 hours of receiving your merchandise.
Customer Service can be reached by email at email@example.com or by phone at 888-522-5506